Solutions

Datacenter Solutions
CORENET offers advanced Data Center solutions designed by technology architects with deep engineering expertise in:

Storage

Manage data while maximizing application performance and preparing for the growth of business processes, applications and underlying infrastructure.

Unified Computing

Unite computing, networking, storage access and virtualization by integrating low-latency network fabric with enterprise servers.

Virtualization

Improve component efficiency and availability to ensure effective business operations while reducing energy bills by consolidating servers.

Backup and Recovery

Protect data through secure and encrypted methods and limit access to employees with the appropriate permissions.

Data Center Networking

Realize the benefits of high performance and advanced next-generation data center network architectures

Private Cloud

Create a converged infrastructure with scalable and tailored technologies ensuring data security and regulatory compliance.

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Enterprise Networks
our experts have decades of experience deploying advanced network infrastructure solutions. We specialize in designing and implementing core voice and data networks utilizing traditional routing and switching technologies as well as advanced security, wireless/mobility, and optical networks:
LAN/WAN, Wireless, Fiber networks for campus, metro, WAN and multi-service networking as well as business continuity/disaster recovery services and high-availability storage Area networks.

Microsoft Solutions
From the end-user desktop to complex server solutions in the data center, Microsoft is often the technology vendor of choice for essential IT and business activities. We help businesses to plan, deploy, integrate and manage their Microsoft infrastructure.
areas of expertise include: Windows Server 2008/2012/2016
Microsoft Exchange, Microsoft SharePoint, SQL Server, Skype for business, System Center etc.

Microsoft Solutions - Corenet Ghana

Storage Consolidation
The growth of company files, e-mail data, databases, and application data drives a constant need for more storage. CORENET can help you consolidate massive amounts of documents and data without fear of storage limitations, inefficient backups, downtime and expensive operational costs. Our team of certified storage experts specializes in planning, implementation, migration, and support of solutions from the leading enterprise storage vendors including DELLEMC, IBM, NetApp and HP.

Virtualization
Improve your IT flexibility and performance, while reducing hardware expenses and increasing efficiencies with CORENET. Our virtualization engineers can help you consolidate servers and hardware, create and manage a virtualized computing environment, backup your datacenter and mission-critical applications, streamline IT infrastructure management, and much more.
Our team is knowledgeable and experienced in the latest enterprise-class virtualization products and delivery platforms: VMWare, Microsoft Hyper-V, Citrix Xen Hypervisor etc.

Unified Communications
Unified Communications (UC) is the integration of real-time communication services for the enterprise, including instant messaging, voice, presence, mobility, audio/video conferencing, interactive collaboration, call control, and unified messaging. UC solutions are becoming increasingly important investments for enterprises seeking to ensure organizational productivity and responsiveness, while reducing their IT costs.

Unified Communications - Corenet Ghana

VoIP Solutions
CORENET provides VoIP solutions from key vendors including AVAYA and CISCO, from pre-sales consultancy and design to full implementation, training and support services. CORENET is able to deploy voice, data and video services on a single, converged IP network. Our IP Telephony solution allows organizations of any size to realize real benefits through improved internal and external communications, enabling greater efficiency, productivity, and user satisfaction, and all at lower cost.

Contact Center Solutions
We are focused on providing complete call center solutions. Our call center solutions are geared to provide workforce optimization to ensure customer satisfaction and retention. Our solutions are very scalable and easy-to-use. Leverage your customer information to build satisfaction and surpass the competition
Our solutions and services will help you optimize your contact center’s performance and capabilities by looking at:

Channel and enterprise integration

connecting technology platforms and communication channels into one solution that enables you to deliver consistent customer experiences across channels, while allowing your customer the choice of channel that best suits its needs.

Workforce optimization

maximizing your agents' effectiveness by providing the business tools that enables quality and performance management, training, forecasting, scheduling and adherence, to deliver exceptional customer experiences.

Business intelligence

providing insights into customer behaviors, trends and practices that are critical to execute and measure operational and strategic improvement. Our approach to business intelligence equips you with the ability to exploit customer interactions and drive profitable relationships.

CRM

designing and optimizing processes, workflows and knowledge management for end-to-end customer relationship and lifecycle management. Our approach focuses on adopting an integrated approach, harnessing transaction and preference data.

Cloud and managed contact center services

a full range of outsourcing and managed services for IT, business and contact center operations functions to help you balance cost, risk and performance criteria in line with your business strategy.

Contact Centre as a Service (CCaaS)

giving you access to technology that will allow you to achieve the highest standards in customer management operations without upfront capital investment – you only pay for the technology you use.